Frank Roberts & Sons Ltd is a family business selling freshly baked bread to the residents of Northwich in the heart of Cheshire. From 200 employees, a fleet of 50 vehicles and producing 90,000 loaves a week in the sixties, Roberts & Sons have grown to over 500 employees who work to supply some of the country’s largest national supermarket chains, including Sainsbury.


Following a strategic review, the organisation identified the need to enhance its technology services and processes as part of a wider business transformation and improvement programme. Refreshing the existing email platform was key to success, as the on-premise Exchange environment was limiting internal and external collaboration potentials.

CoreAzure was selected as the strategic partner to design and build the new Microsoft 365 platform based on our previous experience and as a recommendation from our delivery partner KPMG who were supporting the bakery from a wider change perspective.




United Kingdom

Number of users:


The challenge

Initially we worked with Frank Roberts & Sons to complete a technical feasibility assessment and business case that helped build an investment case and bespoke migration plan for change. On the basis of that plan we quickly migrated around 300 mailboxes, public and shared folders. The design scope included;

  • Azure Active Directory Connect
  • Exchange Online
  • High level user deployment and migration plan
  • PST Migration
  • Public Folder Conversion
  • Shared Folder Migration

In parallel with the migration, we worked with the IT management team to develop a roadmap to identify how and when the bakery could exploit the potential of the Microsoft 365 platform. We were able to identify the associated business benefits of a move to Windows10; Enterprise Mobility and Security, not to mention the benefits of SharePoint on-line and Microsoft Teams.

Our solution

Following a 4-month implementation period, CoreAzure provided Frank Roberts & Sons with a modern, cloud-based platform whilst managing the costs within the original context of their on-premise Exchange solution.

Since establishing the basic Microsoft 365 platform capability and in conjunction with a desktop Windows 10 upgrade, the bakery are exploiting the opportunities associated with Enterprise Mobility and Security (InTune). A more mobile workforce with enhanced collaboration potential was a key component of the transformation programme the adoption of SharePoint on-line and Microsoft Teams is central to this. 

Frank Roberts & Sons now have the technology platform in place to build upon and have demonstrated value for money by licensing Microsoft 365 E5.

CoreAzure have not only run a successful implement and migration programme, they have also helped us to exploit the potential of the Microsoft 365 platform, particularly from an enterprise mobility perspective.

Ian Dando, IT Manager, Frank Roberts & Sons Bakery